After all, for many of the features of the iPhone, the iPhone is still a phone, and its main function is to be able to make and receive calls. If you encounter any problems or failures when making these calls on your iPhone, rest assured that we will endeavor to help you resolve the issues throughout this article.
Try restarting the device
Before analyzing any kind of problem, try turning your iPhone off and on, no matter how ridiculous it may seem. When turned off, it is recommended to pause for at least 15 seconds before turning it back on. This seemingly ridiculous action is of relevant importance in the fact that it is the only way to eliminate background processes that have been executed and can lead to all sorts of failures, including calls. So one XNUMX way to make sure this isn’t the case is to restart your iPhone first and foremost.
General coverage issues
Coverage is one of the most common causes of problems with calls from iPhones and other mobile phones. If you are in an area with low coverage, you will have serious problems listening to the interlocutor and it is very likely that the interlocutor will hear you. In the worst case, you may not have a direct chance of making or receiving such a call. You can check the coverage level of the iPhone on the top bar.
Keep in mind that your coverage may be correct for performing these types of actions, but probably not the coverage of others. If you try to call another contact and it doesn’t work, it’s possible that someone else wasn’t able to maintain good communication with you due to coverage issues or other obstacles.
For internet calls
Today, calls are made over the Internet, not just the traditional way. FaceTime and other similar calling services can have the same problems as a traditional calling. In this case, data network or WiFi signal coverage also affects. If this is not appropriate, you may be disconnected at this point.
However, if you have a good internet connection and mobile data, make sure you’re running out of money. You can also easily run and verify your internet speed test.
SIM may be corrupted
SIM cards are always protected inside the device, so they usually don’t come at the expense of many problems. However, it is possible that the card has resisted over the years and the chip that incorporates it has begun to fail. The most common obstacle in these cases is that the iPhone doesn’t recognize the card, but in reality it can also cause this kind of problem when making and receiving calls. Remove the SIM tray and inspect it to make sure it is in good condition. If not, you can request a copy from your telephone company. In most cases, these are free.
Lack of balance or other problems
If your SIM card has a prepaid fee, it is very important to know if there is a balance on the line. Call charges are consumed at this rate, and if you hang up or run out of money, you will not be able to make calls. In fact, some companies block incoming calls if you don’t charge your balance within a certain amount of time, so this problem can eventually extend to making and receiving calls.
If you have a contract with a telephone operator, other troubles may occur due to delinquency. Make sure your payments are up to date and contact customer service if you have any questions to make sure your line is in the correct state.
iPhone doesn’t ring when they call you
This issue can be due to several reasons. The first reason is that the volume is not loud and you may not know when it will sound. You can check it in Settings> Sounds and Vibrations, but you need to check it because the mute switch may be active. Also, make sure that silent mode is not active, and if so, what types of calls you are allowing. You can also check this from Settings.
Speaker or microphone problem
You can make and receive calls completely, but if the problem is that you don’t hear well or listen to your interlocutors, your microphone and speakers may be out of order. There is sex. The first piece of advice is to make sure it doesn’t matter to the other person. This can be fully confirmed by recording a voice memo and listening to it later.
If you find that there is a problem, the speaker and microphone holes may be blocked by dirt. This is not a solution at your fingertips, or at least not recommended. Therefore, in this case, and if you have any doubts about the integrity of these factors, we recommend that you book with Apple or brand-approved technical support for confirmation with a special tool. If they are dirty, they can clean it. In any case, check out the last point in this article.
Is restore a good option?
At the beginning of this article, I mentioned restarting the iPhone as a solution to many software problems. Now, the definitive solution to this kind of problem is to completely restore your iPhone and configure it like new without backup. However, at this point, I don’t think this could be a problem. If you want to be completely calm, you can format the device to see it, but we argue that this is unlikely to be fixed.
Contact technical service
If you can’t find a solution at this point, you have no choice but to make a reservation with XNUMX at Apple or its SAT. They can see what is really happening to the phone and provide an effective solution in the form of a repair or replacement phone. Repairs may be free if the iPhone remains under warranty and it is determined that the cause of the failure is a factory defect and not misuse or moisture damage. To contact this service, you can visit the Apple website, the iOS support app provided by the Live module, or physically go to the store to make a reservation.
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